Privacy Policy

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Last updated: 22 June 2026

1. Introduction

Jidoka Systems ("we", "us", "our") respects your privacy and is committed to protecting personal information we collect.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit jidokasystems.com.au, contact us, book a discovery call, engage our services, or otherwise interact with us.

Jidoka Systems is operated by Zariyat Hasan as a sole trader, based in Sydney, New South Wales, Australia.

Contact:
Email: zari@jidokasystems.com.au
Phone: 0406 082 281
Website: https://jidokasystems.com.au

2. What information we collect

We may collect the following types of personal information:

Information you provide

  • Name

  • Email address

  • Phone number

  • Business or organisation name

  • Job title or role

  • Messages or enquiries you send via our website, email, phone, or booking forms

  • Information you provide during discovery calls, proposals, or client onboarding

Information collected automatically

When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our site

  • Referring website or search terms

  • Cookie and analytics data (see Section 8)

Client project information

If you engage our services, we may also collect information necessary to deliver the project, such as:

  • Brand assets, content, and credentials you provide

  • Stakeholder contact details

  • Project communications and files

  • Billing and payment-related information

We do not intentionally collect sensitive information unless you voluntarily provide it and we need it to deliver services.

3. How we collect information

We collect personal information when you:

  • Submit a contact form on our website

  • Book a discovery call or meeting

  • Email, call, or message us

  • Sign up to receive updates from us

  • Engage us for design, development, automation, or consulting services

  • Visit our website (via cookies and analytics tools)

4. Why we collect and use information

We use personal information to:

  • Respond to enquiries and provide information about our services

  • Book and manage discovery calls and consultations

  • Prepare proposals, scopes of work, and client agreements

  • Deliver website design, development, automation, and related services

  • Manage client accounts, billing, and support

  • Improve our website, services, and client experience

  • Send service-related communications (not unrelated marketing without consent)

  • Comply with legal and regulatory obligations

5. Disclosure of information

We may disclose personal information to service providers that help us operate our business, such as:

  • Website hosting and platform providers (e.g. Framer)

  • Customer relationship and automation platforms (e.g. GoHighLevel)

  • Payment processors (e.g. Stripe)

  • Email and SMS delivery services

  • Analytics providers (e.g. Google Analytics)

  • Cloud storage and project management tools

  • Professional advisers where reasonably required

These providers may store or process data outside Australia. We take reasonable steps to ensure they handle information appropriately.

We may also disclose information where required by law. We do not sell your personal information.

6. Marketing communications

We may send you information about our services if you have enquired with us or opted in.

You can opt out at any time by contacting us at zari@jidokasystems.com.au. For SMS, reply STOP to opt out.

We may still send essential service-related messages.

7. Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. No method of transmission or storage is completely secure.

We retain personal information only for as long as needed for the purposes in this policy, unless a longer period is required by law.

8. Cookies and analytics

Our website may use cookies and similar technologies to enable functionality and understand how visitors use our site. You can control cookies through your browser settings.

We may use analytics tools (such as Google Analytics) that collect aggregated usage data.

9. Links to other websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Access, correction, and complaints

You may request access to or correction of personal information we hold about you by contacting zari@jidokasystems.com.au.

If you have a privacy complaint, contact us first. If unsatisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or 1300 363 992.

11. Overseas recipients

Some service providers may process personal information outside Australia. By providing information to us, you consent to this where applicable.

12. Children's privacy

Our services are directed at businesses and professionals. We do not knowingly collect information from children under 18.

13. Changes to this policy

We may update this policy from time to time. The latest version will be published on this page with an updated date.

14. Contact us

Jidoka Systems
Operated by Zariyat Hasan (Founder, Creative Director)
Sydney, New South Wales, Australia
ABN: 49772929963
Email: zari@jidokasystems.com.au
Phone: 0406 082 281

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